HappyUps
2024
Healthcare
Lead UX designer
Overview
A well-experienced doctor (Megha1) from Sri Lanka, noticed a growing number of people seeking support, yet many avoided help due to social stigma. Recognizing this growing need, To address this gap, he partnered with 1BillionTech to create a digital solution that makes mental-health support more accessible and discreet to his clients.
Our task
Simple, private mobile app for daily mood tracking.
AI support with human escalation when needed.
Operations dashboard to monitor and assist users.
Admin dashboard to manage the operations team.
Mobile App
Private mobile app that helps users track their daily mood with ease. It offers emotional support through AI companions and connects users to human help when needed. The app encourages well-being through personalized activities and goals.
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Daily Mood Tracking
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AI support
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Speak to a therapist
Dashboard
The operations dashboard enables the team to monitor user activity and identify high-risk cases. It supports messaging, calls, and timely intervention based on priority levels. An admin view allows management of team members and workload assignment.
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Dashboard
35%
Improved onboarding process
4.5*
User Satisfaction
100%
Design System Utilization
“HappyUps turned an abstract idea into a meaningful product that people actually want to use. The process was deeply user-focused, and the end result isn’t just well-designed, it genuinely helps users reflect on their emotions and seek support when they need it.”
Suran
Megha1
Outcomes
The MVP launched in January 2025 and is now used by the client to support and manage patients more effectively. The app streamlined his workflow, improved user engagement, and generated valuable real-world feedback. Phase 2 development is currently in progress.
Learning
This project strengthened my ability to handle sensitive topics, conduct structured interviews, and apply academic research methods learned during my MSc. It also deepened my understanding of designing responsibly for mental-health contexts.